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Shipping Information

Shipping Policy

Shipments Outside of the USA

For all our shipments to Hawaii, Alaska and all international destinations there are additional shipping charges and special instructions that you will need to take care of.  Additional shipping charges will included tariff taxes, duties, customs, international taxes and any other charges that are levied to shipment of products.  You will need to email us at support@salegreenhouse.com with the following information; your shipping and billing addresses, name of product, product SKU or number.  We will email back to you a shipping quote for your approval prior to order being placed and accepted for shipment.  You will need to discuss and determine the taxes and duties with your customs office as this will not be our responsibility.  We are sorry if this causes you any inconvenience.  There are no shipments of Our Earth Care Greenhouses outside of the United States to include Hawaii and Alaska.

Canada Shipments

We have a special option for Canadian customers that live in Southern Alberta or SE British ColumbiaThe Eureka, Montana Shipping Outlet in Eureka, Montana is very close to the border, approximately 8 miles south of Roosville, BC, and another outlet in Sweetgrass, Montana.  They will accept your shipment for a small fee and hold it for you to pick up there.  This may save you tremendous time and money.  Contact them at http://www.montanashipping.com or you can call 406-297-2016 for Eureka Office or 406-335-7447 for Sweetgrass Office.  You will be responsible for all duties and taxes at the border. 

For all our shipments to Canada and other international destinations there are additional shipping charges and special instructions that you will need to take care of.  Additional shipping charges will included tariff taxes, duties, customs, international taxes and any other charges that are levied to shipment of products.  You will need to email us at support@salegreenhouse.com with the following information; your shipping and billing addresses, name of product, product SKU or number.  We will email back to you a shipping quote for your approval prior to order being placed and accepted for shipment.  You will need to discuss and determine the taxes and duties with your customs office as this will not be our responsibility.  We are sorry if this causes you any inconvenience.

Free Shipping Requirements

You will find the majority of our products offer FREE shipping within the United States.  Please read our shipping policy completely to understand more about which products include free shipping and which products require us to charge for shipping. 

  • Earthcare Products ship free for the lower 48 States of America.  No Shipments to Alaska, Hawaii or Canada.
  • All Rhino Products require shipping charges.

All earthcare products (except filters) are shipped Federal Express (Fedex) Ground, unless special shipping instructions are requested.  All filters are shipped through the United States Postal Service (USPS).

Rhino Greenhouses are shipped LTL by Motor Freight Carriers such as: ABF, Con-way, Fedex, Landair, or Roadway.  Additional shipping charges will be applied at checkout after product selection has been made.  These charges are noted on the more information pages of the product and are added to the product price at checkout.

Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.

We offer free shipping state wide on most of our products however, there are a few of our products that will require additional shipping charges for various reasons.  We can offer free shipping on the smaller purchased items and all Earthcare products.   Products that have additional shipping charges are posted on the details page of the product.  We have calculated the shipping charges for each state and weight variations so you will see the final shipping charge added to your order at checkout prior to you confirming the order.  Those shipping charges vary by state and product.  You will still have to verify that you want the order after the shipping cost is added so you can see the final cost with no surprises.   With SaleGreenHouse.com, we want you to be sure you understand the total amount and what you are being charged for before making the purchase and not worry about hidden charges.  If you would like expedited shipping, please Contact Us at support@salegreenhouse.com for a different shipping quote.

All special shipping request need to be put in the custom box on the order form.

Shipping Carriers

Most products will be shipped free by Fedex ground, (Federal Express) unless you give us special delivery instructionsFedex ground shipping is free within the United States for the lower 48 states.  No shipments to Hawaii, Alaska, Puerto Rico and other countries.

Some larger itemed products will need to be shipped by LTL Motor Freight and will be noted on the more information page about the product.  These items will require the additional shipping cost to be added to the purchase price.

Filters will be shipped through the United States Postal Service (USPS).  There is no shipping charge for these products.

Various Fedex shipping methods are as follows and customer must pay additional shipping fees:

Fedex Shipping Methods Available:

  1. 2nd Day Air - Available upon request (free quotes).
  2. 3rd Day Air - Available upon request (free quotes).
  3. Overnight - Fastest method available, available upon request (free quotes).
  4. Ground - Standard method of shipments, provided free for EarthCareGreenhouses for all non-commercial greenhouses (contact for details)

Back Order Policy

Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is back ordered, we will contact you with further instructions.

Returns

Please refer to our returns-cancellations policy by clicking  Returns Policy  or the link at the top on our home page.  All shipping cost for returns is the customer's responsibility.

Taxes

Taxes are applied to orders for customers in North Carolina, USA.  All other orders require you, the customer, to pay the sales tax to the state you live in.  You simply fill out the form at the end of the year for all purchases made online.  Whitley & Griffin Enterprises, Inc and Salegreenhouse is not responsible for collecting State sales tax for purchases made outside of North Carolina.

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